Case study

VIPAR Heavy Duty · Truck parts distribution

A partner portal for a heavy-duty truck parts network

We redesigned the public website and the private trade portal that connect VIPAR Heavy Duty's suppliers, distributors and administrators.

VIPAR Heavy Duty distributor search with brake service locations near Indianapolis on a map and a list of results
Public distributor search: visitors filter by service and location and see the nearest members on the map.

What had to work better

VIPAR Heavy Duty needed to modernize the public website and the private portal serving its truck parts network. Suppliers, distributors and administrators each needed the information relevant to their role, from supplier catalogs to distributor-specific prices and availability, without switching between disconnected tools.

Built for each role

Distributors

Search supplier catalogs, see their own pricing and availability, and find answers in the knowledge base.

Suppliers

Present their programs, products, price files and promotions to the whole network in one place.

Administrators

Manage website content, companies and users, and prepare supplier program reports.

Supplier Programs page of the VIPAR portal on a phone with product search, price files, promotions and training
Supplier programs in the portal: product search, price files, promotions and training for each supplier.

What we built

  • A redesigned public website with distributor search by location and service
  • A private trade portal with separate views for suppliers, distributors and administrators
  • Search across supplier catalogs, with distributor-specific pricing and availability
  • Supplier program pages with product search, price files, promotions and training
  • Administrative tools for supplier program reports
  • A searchable knowledge base and a ticket workflow for support requests
  • Content editing for the website and portal pages
  • Single sign-on and user management for network members
  • Single sign-on
  • User management
  • Product information
  • Supplier catalogs
  • Angular
  • TypeScript
  • PHP
  • Symfony
  • PostgreSQL
Page editor in the VIPAR administration with a supplier partners hero block
Content editing for the public website and portal pages.

What changed

Network members get role-specific access to supplier and product information in one portal, with a knowledge base for self-service answers and a workflow for support requests. Administrators manage content and prepare supplier program reports without separate tools. The system was deployed on VIPAR's own servers.

Tell us what needs to work better

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