Wine and spirits distributor · Beverage distribution
Ordering and field apps for a wine and spirits distributor
Trade customers, sales representatives and drivers work in one set of web and mobile applications, from the first order to the delivery stop.
What had to work better
A wine, beer and spirits distributor needed tools spanning customer ordering, sales operations, work at retail locations and delivery. Buyers needed their own prices, product availability and order status. Staff needed to manage customer accounts and field tasks, and drivers needed delivery information and a way to record what happened at each stop.
Built for each role
Trade customers
Browse the catalog with their own prices and stock, place and edit orders, reorder and check their balance.
Sales representatives
Manage orders for their accounts and complete tasks at retail locations.
Supervisors
Follow orders, accounts and field work across their team.
Delivery drivers
See documents by stop, check goods by barcode and record returns, rejections and cash collection.
What we built
- Web, iOS and Android ordering apps with access for customers, sales representatives and supervisors
- A catalog with detailed filters, customer-specific prices and stock
- Placing, editing and tracking orders, and reordering from previous purchases
- Account balances next to the ordering workflow
- Equipment ordering and maintenance requests
- Tasks at retail locations with questionnaires, photo and barcode answers and planograms
- An Android app for drivers with documents by delivery point, barcode checks, location tracking and arrival detection
- Offline work with local storage and synchronization
- ERP
- Warehouse management
- Delivery management
- Next.js
- React
- PHP
- Symfony
- PostgreSQL
- Kotlin
- Swift
What changed
Customers place and track orders themselves, while sales representatives manage purchases for their accounts. Staff organize and report on work at retail locations, and drivers record delivery outcomes in the field. Together, the applications support the distributor's workflow from customer orders through field operations and delivery.