Case study

Elevator manufacturer · Industrial equipment manufacturing

An online configurator for an elevator manufacturer

Customers configure an elevator on the website, see which options fit together and send a complete request. Sales and engineering review it before the order moves into production.

See the live demo
Specifications step of the elevator configurator with general information, cabin, shaft, machine room and options panels
The specifications step: compatible ranges for load, cabin, shaft and doors are checked as the customer fills them in.

What had to work better

The manufacturer handled estimates through repeated exchanges between sales and engineering. Customers needed a way to specify an elevator, understand which options could be combined and submit a request with everything needed to prepare a quote.

Built for each role

Customers

Choose the elevator type, load, speed, cabin and shaft dimensions, doors and options, and prepare a request.

Sales

Receive structured requests with every selected specification and prepare quotes.

Engineering

Review specifications and approve them before production.

Construction task filter on a phone with shaft dimensions, elevator type and a download button for the task album
Construction tasks on mobile: filter by shaft dimensions and elevator type and download the task album.

What we built

  • A step-by-step configurator: specifications, elevator design and summary
  • Dependent fields that check compatible cabin and shaft dimensions, load and speed
  • Options that change as the customer makes selections
  • Pricing connected to the manufacturer's engineering and ERP systems
  • Role-based access for sales, engineering and management
  • A review and approval workflow before an order moves into production
  • A mobile view for filtering construction tasks and downloading task albums
  • Engineering systems
  • ERP

What changed

Customers prepare a structured configuration and request on the website. Sales and engineering receive the selected specifications in a consistent format, which supports quoting and production approval instead of long back-and-forth exchanges.

Try the configurator yourself

We built a working demo on the same approach, with fictional products and prices. It adds a 3D cabin: the buyer starts from a ready design, changes any surface and sees the cabin update with every choice.

  • Six lift types, from home lifts to car lifts, each with its own size, load and speed rules
  • A 3D cabin built from the selected finishes: ceiling, walls, floor, handrail, control panel and doors
  • Compatibility checks on a live plan of the shaft and cabin
  • A price per lift calculated from the catalog and coefficients edited in the admin panel
  • Requests that move from sales review to engineering approval, with the history of every step
Open the demo
Design step of the elevator configurator demo with a 3D cabin preview, ready cabin designs and wall finishes
The design step: the 3D cabin is built from the selected finishes, and the buyer can drag to look around.
Back office of the configurator demo with a list of requests in sales review, engineering review and approved statuses
The back office: every request with its lift, price and status, from sales review to engineering approval.

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